Roleplay
PolyBuzz review
Free character chat with coins and Opals, an 18+ rule, and terms that ban the explicit content its ads implied
Radar score
5.6
/ 10
Desk-researched profile
Pricing model
Subscription + credits
Starting price
Free ($9.90/mo Standard)
Free tier
Yes
Adult content
Limited
Platforms
Web, iOS, Android
Launched
2023
Video generation
No
Voice
Yes
Features:
Chat
Image generation
Voice
Long-term memory
Verdict
A vast free character library with published App Store prices, let down by ads every few messages, memory that is paywalled by tier, blur that cannot be fully removed, and a UK advertising ruling over “no filters” claims.
What works
Free, indefinite access to public characters and character creation Prices are visible on the App Store: Standard $9.90, Premium $19.90, Ultimate $29.90 a month Character voices can be picked or blended from a library Native iOS and Android apps plus web
What holds it back
Ads roughly every five to ten messages on free, with a coins-and-Opals economy on top Memory scales by tier; long or permanent memory sits on Premium and Ultimate Terms ban pornographic content and blur adult images; a 2025 UK ASA ruling banned a “No Filters” ad
What PolyBuzz is
PolyBuzz, formerly Poly.AI, is a character chat app published by Cloud Whale Interactive Technology on the app stores, with its website terms naming a Hong Kong entity as operator. It launched in May 2023 and claims a character library in the tens of millions, a figure we do not verify. It runs on iOS, Android and the web and adds a webtoon and manga library alongside chat.
Features
Users chat with public characters or build their own for free, with voices chosen or blended from a library. Memberships add stronger memory models, unlimited voice listening and no ads; the top tier is marketed with permanent memory, and Trustpilot users complain about paying a lot for it. An image generator handles avatars and “memory scenes” bought with coins. Coins are earned or bought and spent on regenerating replies, extending voice chat and unlocking scenes; Opals are a premium currency. There is no video and no group chat that we could find.
Pricing
The App Store lists Standard at $4.99 a week or $9.90 a month, Premium at $19.90 a month and Ultimate at $29.90 a month; annual prices are reported by third parties at $99, $199 and $299. Coins cost $2.49 for 1,000 up to $19.90 for 20,000, and 1,000 Opals cost $5.90. The free tier is indefinite with ads that reviewers place every five to ten messages. Refunds are excluded by the terms even after cancellation.
Content policy
The terms require users to be 18, with a date-of-birth gate and mandatory third-party verification for UK users through Ondato or Yoti, while the FAQ also describes a Teen Mode, which is contradictory. Public display of adult content is prohibited and characters can be flagged for pornography. In private chats mature themes are tolerated, but explicit content is against the written terms and adult images are blurred, a setting that third-party guides say cannot be fully disabled. In May 2025 the UK Advertising Standards Authority upheld complaints about a PolyBuzz ad promising “No Filters” inside a 12+ game.
Who it is for
Casual users who want a large free character library on their phone and can tolerate ads. Anyone who wants strong memory without paying for the top tier, or explicit content that is actually permitted, should look elsewhere.
Research basis: desk research from the official site, help centre and public user reports, September 2026.
How to cancel PolyBuzz
PolyBuzz publishes store-specific cancellation steps.
iOS: Settings → Apple ID → Subscriptions → PolyBuzz → Cancel Subscription.
Android: Google Play → menu → Subscriptions → PolyBuzz → Cancel.
Web subscriptions: Settings → Help Center, per the terms.
Benefits remain active until the end of the paid period. The terms state that payments are not refunded even if the subscription is subsequently cancelled. Account deletion is available from the site footer.